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Free Wi-Fi Service

About Free Wi-Fi Service

JeffGuest Wireless Network

Thomas Jefferson University Hospitals are piloting a Guest Wireless Network (JeffGuest) in designated areas. There is no charge for the Wi-Fi service, and it is available for use by patients and visitors in the following areas:

  • 833 Chestnut Street - all floors
  • 925 Chestnut Street - all floors of Jefferson Heart Institute, Rothman Institute at Jefferson, Otalaryngology - Head and Neck Surgery, Myrna Brind Center of Integrative Medicine, Infusion Center, Medical Oncology, Patient Testing Center
  • 111 South 11th Street - all floors of Gibbon Building
  • 1001 Locust Street - all floors of Hamilton Building
  • 900 Walnut Street - all floors of Jefferson Hospital for Neuroscience
  • 122-40 South 10th Street - all floors of Emergency Department and Trauma Center of the Main Building
  • 117 South 11th Street - all floors of Foerderer Pavilion
  • 1020 Sansom Street - all floors of Thompson Building
  • 233 South 10th Street - 1st, 6th, 10th floors of Bluemle Life Sciences Building
Please note the following:
  • You can use any standard Wi-Fi-capable computer to access the Internet.
  • There is no access to clinical or administrative information.
  • The service is unencrypted, so use discretion when connecting to web sites.
  • Access to inappropriate content is blocked.
  • Please be considerate and use headphones when using audio applications.
Instructions for Accessing JeffGuest Wireless Network

JeffGuest is a Wi-Fi service that is available in designated areas of the Hospital for use by patients and visitors. You must register for an account by following the instructions below.

Please note that the account will be valid for 12 hours, so you will need to register again after it expires.

Thank you for using our service and we hope you had a good experience. If you have any issues or comments, please contact our Patient Services Department at 215-955-7777.

Download the JeffGuest Network instructions.

Getting Online

  1. To get started, double click on the "Wireless Internet" icon.
    Wireless Screen Step 1
  2. When the following window opens up, double click "JeffGuest."
    Wireless Screen Step 2
  3. Then click on "Connect Anyway" when the following box appears.
    Wireless Screen Step 3
  4. You should now see "JeffGuest" in a "Connected" state.
    Wireless Screen Step 4
  5. Now open your web browser. If you have not yet registered, you will need to create an account. Click on "Register Here."
    Wireless Screen Step 5
  6. Complete the information on the registration page and click on "Register."
    Wireless Screen Step 6
  7. Log in using the credentials you just created.
    Wireless Screen Step 7
  8. The following window MUST remain open while you use the service. When you are finished using the wireless network, please log out by clicking the button below.
    Wireless Screen Step 8
  9. Please fill out a short survey by clicking the link on the "Thank You" page.
    Wireless Screen Step 9