Types of Services Request a Transport Response Area Transport Criteria Safety and Landing Zone Information Observer Program Application

JeffSTAT Communications Center: (215) 955-4444

Jefferson Transfer Center: (800) JEFF121

JeffSTAT’s Communications Center operates 24 hours a day. Using a computer-aided dispatch (CAD) system, JeffSTAT’s dispatchers continuously track the status and location of all vehicles and transport teams. The dispatchers in the Communications Center maintain constant contact with personnel via digital pagers, two-way radios and cellular telephones. They are responsible for scheduling and coordinating all of the logistics associated with each transport. The dispatchers work side by side with coordinators from the Jefferson Transfer Center to facilitate physician-to-physician communication for acceptance and to coordinate bed assignments at Jefferson’s Hospitals.

When referring a transport to JeffSTAT’s Communications Center, the dispatcher will ask the caller to provide the following information:

Type of transport/service requested Date and time of the transport Patient’s name, home address, telephone number, age, date of birth and sex Diagnosis, chief complaint or reason for transport Insurance information – including the type, identification number, authorization numbers and group numbers for all insurance carriers Referring and receiving facility Referring and receiving physician Name of the caller and contact telephone number

Hospitals referring transports to JeffSTAT must provide the following documents to the transport team when they arrive at the bedside:

1. Copy of the patient’s face sheet
2. Copy of the patient’s chart
3. Copies of X-rays and other radiological studies (for critical-care patients)
4. Completed Physician’s Medical Necessity Certification Form (Medicare patients)
5. Completed Advanced Directive Verification Form (if applicable)