Safety: Speak Up
'Speak Up' to help Thomas Jefferson University Hospitals keep you safe. All members of the healthcare team have a role in making health care safe – and that includes you as well. Whenever you are a patient in any hospital or other healthcare setting, you can help make your care safer by following these important patient safety recommendations from The Joint Commission, a healthcare standards-setting and accrediting body.
S: Speak up if you have questions or concerns, and if you don't understand, ask again. It's your body and you have a right to know.
P: Pay attention to the care you are receiving. Make sure you're getting the right treatments and medications by the right healthcare professionals. Don't assume anything.
E: Educate yourself about your diagnosis, the medical tests you are undergoing and your treatment plan.
A: Ask a trusted family member or friend to be your advocate.
K: Know what medications you take and why you take them. Medication errors are the most common healthcare mistakes.
U: Use a hospital, clinic, surgery center or other type of healthcare organization that has undergone a rigorous on-site evaluation against established state-of-the-art quality and safety standards, such as those provided by The Joint Commission.
P: Participate in all decisions about your treatment. You are the center of the healthcare team.